RESUME

Ad Sales - Account Services Representative (Remote - Chicago)

•  Developed strong relationships with agency representatives for advertisers in the food and beverage, pharmaceutical, technology, and retail industries.

• Managed advertiser invoice discrepancies and distribution to assist with network billing operations.

• Supervised deal performance and identified opportunities to help boost advertiser portfolio and individual deal delivery.

• Resolved issues with traffic logs, unit inventory, and plan building to maintain a streamlined commercial placement process.

• Conducted interviews and participated in the candidate selection process for the upcoming academic year interns.

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Ad Sales - Digital Sales Operations Intern (Remote - New York)

• Implemented and maintained a user tracking system for STAQ, a first-party data software used by employees and clients to check on campaign progress and reporting.

• Updated Health Deck presentations with weekly Peacock ad reporting statistics to be used by multiple internal departments.

• Constructed departmental training materials for new hires and future interns.

• Conducted weekly, monthly and quarterly reports for internal and external use using Hubble and Freewheel.

Ad Sales - Ad Agency Partnerships Intern (Remote - Chicago)

• Assisted and supported the Account Executive and Account Sales Representative teams.

• Created client presentations and client organization charts for AEs.

• Used CDelivery to create over 600 recap/ADU packages for advertisers with underperforming deals.

• Utilized On Air and OnAir Reporting Dashboard to pull performance reports for over 400 deals to send to advertisers.

• Updated weekly delivery charts across all ELG networks for AEs and ASRs to use to track deal performance.

• Recorded ad clips to send to clients for ad proof using MediaProxy.

January 2022 - May 2022

DEKSIA

Marketing Strategy Intern II

• Communicated with clients, strategists, and creative directors to develop client marketing strategies.

• Researched product industry trends and constructed agency surveys to streamline the client meeting process.

• Developed four Annual Marketing Plans used to propose deliverable tactics and strategies to clients.

• Wrote and reviewed copy for client and company websites, training materials, and blogs.

• Led a team of six for an intern recruitment campaign and pitched an approved initiative to the Senior Partners of the agency.

• Wrote and sent out a press release for the intern recruitment campaign to over 50 university career departments that generated a 49% click-through rate.

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Digital Marketing Intern I

• Analyzed and reported ad performance data through Google Suite, Moz and Meta for 10 clients.

• Moderated and responded to inquiries, comments and reviews through Google Suite and Meta.

• Determined and tracked call form submissions on CallRail to distinguish ad based leads.

• Created Deksia blog posts, and built internal and external links for client blog content.

March 2020- June 2021

U.S. DOD - EDELWEISS LODGE AND RESORT

Front Desk Representative / Night Auditor​

• Corresponded internally and externally with guests, military staff and other departments throughout the resort using Microsoft Teams, Outlook and Zendesk.

• Operated OPERA, Concept, HotSOS and MICROS systems to input daily accounting information for multiple departments in the hotel.

• Created and implemented new training manuals and materials on Front Desk and Night Audit procedures.

February 2019- February 2020

WALT DISNEY WORLD RESORT

Disney College Program Intern, Trainer, and Relief Coordinator

• Organized tasks, breaks and bump-outs to arrange an efficient shift schedule.

• Managed and supported a team of 20+ cast members in assisting over 5,000+ guests per night.

• Set goals and brainstormed ideas with the leadership team to better assist our Cast Members and Guests.

• Solved package issues and Guest inquiries through communication with a network of Coordinators and Leaders.

March 2018- February 2019

O' MY SOLE

Sales Associate

• Managed a clean, organized storefront and stock room and handled incoming inventory.

• Used creative problem solving to assist customer questions and working with other locations to make easy, effortless transfers and shipments.

• Developed a knowledge of European shoe brands and sizing.